Mailing address:   Superior Unlimited Corp. P.O. Box 3888 Bristol, TN 37625-3888

Physical address:   Superior Unlimited Corp. 1225 Volunteer Parkway Bristol, TN 37620

Phone # 423-652-2538   Toll free phone# 1-800-782-6545   Fax # 423-652-2857   E-mail seats@superiorunlimited.com   Customer Service:                             Call 1-800-782-6545 during our regular business hours, 9 a.m. to 4 p.m. Eastern Time, Monday through Thursday, to speak with one of our helpful customer service reps for additional information, current prices, and any questions you may have.   Often we are able to answer the phone at other times as well, if someone is here.  If you do call after hours when no one can answer the phone, please leave a voice mail message for us and we will return your call.  We are closed on major holidays and during inclement winter weather.  You may fax an order to us or email us at any time, 24/7.

Ordering Information:

When placing an order, include part number and quantity desired for each item.  No minimum quantity is required.  Orders may be placed by fax, telephone, mail, or e-mail.  All orders are subject to acceptance by our credit department.

 

Freight Policy:

Items are shipped using FedEx, UPS, and motor freight carriers.  Freight charges will be "prepaid" and added to the invoice unless "freight collect" or "3rd party billing" is requested when the order is placed. 

 

Payment Terms:

Net 30 Days    (with credit application and approval)

Invoices are payable within 30 days from the invoice date.  Orders and shipments may be delayed until past due accounts are brought into current status.  Delinquent invoices are subject to finance charges and collections fees.

 

Credit Card

We accept Visa, Master Card, and American Express, when the order is placed.  Card will be charged when order is shipped.  Payments by credit card made on account balances will have appropriate finance charges added from the date of each invoice.

 

Prepay

Checks may be mailed in advance of shipment for customers without an established account.  Local walk-in customers may pay with cash or check.

 

Claims and Returns:

Claims for shortage in shipment or damaged goods must be noted with the carrier at the time of delivery.  All discrepancies must be reported to us within 48 hours of receipt.   Damaged items must be returned to us before credit will be issued.  Returns must have an authorization number.

 

Dimensions

All dimensions, weights, and measurements are approximate.

 

Modifications and Variances

The right to make changes in prices, design, dimensions, construction, components, and/or available options is at the sole discretion of Superior Unlimited Corp., the manufacturer of SUCCESS chairs.

 

About Us:

Superior Unlimited is a small business established in 1989.  This year we are celebrating our 21st anniversary!  For 21 years, our benchmark has always been to provide superior products and excellent service to our customers. 

Bristol is located in northeast Tennessee on the border with Virginia.  Bristol, with Interstate 81 passing through, is centrally located within one day's driving distance of 70% of the U.S. population.  Bristol is recognized as the Birthplace of Country Music; and since 1961, is the home of Bristol Motor Speedway, NASCAR's most popular track and the world's fastest half mile.

The Superior No-Hassle Guarantee: Superior Unlimited Corp. uses top quality raw materials and high standards of workmanship in manufacturing SUCCESS office chairs and stools.   If you are unhappy with your purchase for any reason, return it unused within 60 days for a 100% refund.